Hitachi 6 Year Warranty – NZ’s longest
Hitachi products are covered by a 6 Year Warranty – Parts & Labour (nb some exclusions apply).
The warranty is subject to the Terms & Conditions laid out in the Warranty document.
Outdoor Units Installed in Corrosive Environments
No heat pump manufacturer allows warranty for corrosion under such circumstances, and we are no different. We do not have a stipulated exclusion zone around the coast of NZ like other brands, but we recommend the Installer advise their client’s if there is an obvious risk of corrosion from salt spray or sulphurous atmosphere. In this case the Installer should advise an aftermarket protective coating, even though all our outdoor unit coils are coated against corrosion, and/or site the unit out of the prevailing wind, or advise that a small barrier be erected to protect the unit. The Installer should also advise about regular maintenance including: washing down the outdoor unit, applying a protective propriety polish (car polish), etc. Refer also to the maintenance instructions supplied with your unit.